Westell 327W Setup

The default router IP is

You may need to reset the modem to log in.  If so, hold the reset button until the power light turns red the second time. (About 10 seconds)

The default username is admin, and the default password is password, but they ship to us with the password admin.

If the DSL line is not connected, hit Cancel Detection and say yes to the dialog, the modem will reboot.

  1. Click on Home.
    • it will likely ask you to setup the username and password at this point.  You must do this and pick something other than the defaults.  At Cactus we use admin and cactus.
  2. Set PPPoE account settings
    1. Click on Profile Editor.
      • At this point it will likely ask you log in with the new username and password. If it gives you an error about bad authentication, hit OK and click Profile Editor again.
    2. Click edit for the connection My Connection.
    3. Enter the PPPoE username in Account ID. (Cactus2xxx from the tag on the bottom)
    4. Enter the PPPoE password in Account Password. (Second line on the Cactus tag)
    5. Select "on demand".
    6. Click save and OK.
  3. From the top menu pick Configuration -> Wireless -> Basic.
    1. Set the Network Name.
    2. Set the Channel to 1, 6, or 10. (Random choice)
    3. Click save and OK.
  4. From the top menu pick Configuration -> Wireless -> Security.
    1. Change Wireless Security to WPA-PSK.
    2. Set the WPA Shared Key.
    3. Hit save and OK.
  5. From the top menu pick Maintenance -> Remote Access.
    1. Set the Password.
    2. Check the 2 check boxes.
    3. Click Apply.
  6. If you didn't have to set the username and password in step one:
    1. Go to Maintenance -> Administrative Password
    2. Set administrator name:  admin
    3. Set Administrator password: cactus
    4. Click the Change button.
  7. Go to Maintenance -> Backup.  Click the Backup button.

If the modem is not a Verizon model, the VPI/VCI settings are changed through Configuration -> Advanced WAN -> WAN.  Call for help with these settings.

To set change this DSL modem to a static IP:

  1. In the Configuration menu, choose Advanced WAN, then WAN
  2. Click the first Edit button.
  3. Protocol -> bridge
  4. Mode -> routed bridge
  5. Save