Note that Outlook 97 does not support outgoing authentication. If you are using this program, either upgrade to a newer version or change to another email program, such as Outlook Express.
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From the Outlook "Tools" menu, choose "E-mail Accounts".
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Choose "View or change existing e-mail accounts". Click "Next".
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Click to highlight your TurboNet email account, and click "Change".
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In the "Server Information" section, make sure "Outgoing mail server (SMTP)" is set to mail.turbonet.com
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Click the "More Settings..." button.
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Now click the "Outgoing Server" index-tab.
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Put a check in "My outgoing server requires authentication".
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If your incoming mail server is a TurboNet server too, you can check "Use same settings as my incoming mail server". Otherwise, check "Log on using", and type your TurboNet mail account username and password here.
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Click "OK".
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Click "Next", and then "Finish".
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From the Outlook "Tools" menu, choose "Accounts".
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Click the index-tab labeled "Mail".
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Click to highlight your TurboNet email account, and click "Properties".
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Click the "Servers" index-tab.
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In the "Server Information" section, make sure "Outgoing mail (SMTP)" is set to mail.turbonet.com
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In the "Outgoing Mail Server" section, check the box for "My server requires authentication".
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Click the "Settings..." button.
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If your incoming mail server is a TurboNet server too, you can check "Use same settings as my incoming mail server". Otherwise, check "Log on using", and type your TurboNet mail account username and password here.
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Click "OK".
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Click "OK" to return to "Internet Accounts", and close the window.
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Note that if you're dialing in or otherwise connecting through another ISP, they may be blocking port 25. If this happens, go to the Tools menu and click Accounts. Highlight the proper account and pick Properties. Click the Advanced tab and change the outgoing (SMTP) mail server to port 366.